How to buy, recharge Personal and Commercial HDFC FASTag for Car / Van / Jeep / Bus? Procedure, Documents required, Cost

How to buy HDFC FASTag online?

1. Visit https://apply.hdfcbank.com/digital/fastag#login
2. Enter your mobile number and PAN
3. Provide your consent on FASTag T&Cs, and click on continue.
4. Enter the one-time password (OTP) received on the mobile number.
5. Choose your customer type
6. Enter the contact details (Email address)
7. Enter the vehicle details (vehicle registration number, vehicle class (whether car/jeep/van or light commercial vehicles))
8. Make the payment online

How to buy HDFC FASTag in person?

• Visit the nearest office
• Buy a FASTag

What is the cost to buy HDFC FASTag?

• Re-Issuance Fee of Rs 100

Documents required

For Individuals:

1. ID proof
2. Address proof

Note: From the list mentioned: Driving License, PAN Card (mandatory), valid Passport (photo page and address page), Voter ID Card, Aadhar Card (with address)

For Corporates:

1. Public Ltd/Private Ltd/Partnership Proprietorship.
2. Certificate of Incorporation/Partnership Deed/Registration certificate of the firm/PAN Card of Proprietor.
3. PAN Card (mandatory) of the corporate address proof of the Proprietor.
4. Photo ID of signing authority under Shop Act or other firm proof.
5. List of Directors with names and addresses of partners.

How to know your HDFC FASTag wallet balance?

• To know your FASTag wallet balance, give a missed call on +91-720-805-3999 (OR) 1800-120-1243

How to recharge my HDFC FASTag account?

How to recharge my HDFC FASTag account online?

1. Visit https://fastag.hdfcbank.com/CustomerPortal/Login
2. Enter the Vehicle number and Mobile Number
3. Enter the recharge Amount
4. Enter OTP and make payment

 

How to recharge HDFC FASTag account through the app?

• Download the app and recharge through app

How to recharge my HDFC FASTag account through the UPI?

1. Open any UPI application
2. Click on Pay by UPI ID and enter the VPA
3. Enter the pre-defined VPA for HDFC Bank NETC FASTag Recharge (E.g: netc.MH12AB1234@hdfcbank)

HDFC FASTag Customer Care Contacts

Wallet Status

• Phone: 720-805-3999
• Email: fastagdisputes@hdfcbank.com

Services & Sales queries

• Phone: 1800-120-1243
• Email: Level 1 – fastagsupport@1pay.in, Level 2 – fastag.resolution@1pay.in

Helpline Number

• Phone: 1033

Other FASTag issuing NETC members are:

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